A VIDEO

Getting Paid

One event organizer emphatically proclaimed: “Show me the money!” And so we did…

This video answers the following questions:

  • How do I get paid for my ticket sales?
  • When will I receive my ticket revenue payments?
  • How do I setup direct deposit payments?
  • What information is required of me to get paid?
A TEXT POST

Post Event Refunds

Question: How long after my event can I still issue a refund using my ticketderby account?

Answer: Refunds can be processed for up to 10 days after your event end date assuming ticketderby has any of your event revenue remaining on file.

A TEXT POST

Battle of the Discounts

Question: If you attached both a group discount and discount code to a ticket, and a patron tries for both, which one will win?

Answer: The discount code! The discount code will override the group discount.

A VIDEO

Account Training - Create, Edit, and Clone Events