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New reports available, now on a global level! Check out the “Account Balance" report with the new settlement ID matching your bank deposit memo field for easier reconciliation.

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28%. That represents how much patron web traffic visited ticketderby using a mobile device last year. Have peace of mind knowing that your patrons experience a 100% mobile optimized web experience when purchasing tickets. We love the 28%.

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New Discounts

We completely overhauled the discounts promotion tool. Now you can apply discounts on a per ticket or per order basis. Also, you can assign discounts to an entire event or on an individual ticket level.

Sellout Tip: Make the discount worthwhile so people will want to buy your tickets (Ex: At least $5 off a $20 ticket).

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Getting Paid

One event organizer emphatically proclaimed: “Show me the money!” And so we did…

This video answers the following questions:

  • How do I get paid for my ticket sales?
  • When will I receive my ticket revenue payments?
  • How do I setup direct deposit payments?
  • What information is required of me to get paid?
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Post Event Refunds

Question: How long after my event can I still issue a refund using my ticketderby account?

Answer: Refunds can be processed for up to 10 days after your event end date assuming ticketderby has any of your event revenue remaining on file.

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Account Training - Create, Edit, and Clone Events